Make a referral
One phone call starts it.
Planned or emergency, the route in is the same: a conversation with a person who can actually say yes or no.
The process
- 1
Call or send the form below
Tell us the authority, your name and your number. That is all we need to start.
- 2
We tell you honestly, usually the same day
Whether we are the right home for the child you have in mind, and whether we have a bed. If we are wrong for them, we will say so.
- 3
The detail moves securely
Anything about a named child travels over your authority’s own secure email, never through this website.
What you need to hand
Your authority, your name and a number to call you back on. When we talk, it helps to know the child’s age, the needs you are trying to meet and the timescale. Nothing needs to be written down before you ring.
Response time
We tell you honestly whether we are the right home, usually the same day.
Direct number
A human being answers in hours. If the house is deep in bedtime, we call you back.
Why this form asks so little
This form captures your authority, your name, your number and a callback request. Nothing else. Details about a named child are special category data about a vulnerable minor, and they do not belong in a website inbox. They move over your local authority’s own secure email, where they are protected properly.